Umesh Sachdev & Rajan Anandan on the Making of Uniphore, Pivots, & Building in the US Market

Umesh Sachdev, Co-Founder and Chief Executive Officer of Uniphore, chats with Peak XV Managing Director Rajan Anandan about building and scaling the company in the US market. Umesh dives into how the CEO has a lifelong mission as the head of sales and the importance of product-market fit. The conversation details the state of AI adoption in enterprise today, the art of pricing a product well, and insights into how to best close a deal. This talk was recorded during our Surge 09 US Immersion in November 2023. Show notes: 02:06 At the start: A last attempt at entrepreneurship 06:34 The pivot that rewired growth 09:48 How Uniphore zoomed in on the US market 14:41 Uniphore’s roadmap to finding its ICP 20:00 The gravity of being multi-threaded 23:56 Leadership should be stage-appropriate 37:36 Strong networks: The key to enterprise sales 38:58 Professional services & the moat of extensibility 41:21